🤖 Moju AI – Chatbot Features & Capabilities

1. Smart Knowledge Base (Your Business Brain)

We create a private knowledge base using your website, PDFs, FAQs, and documents.

  • The chatbot learns from this data to give accurate, relevant answers

  • Add or update content anytime — we handle the rest

  • It only answers what you’ve taught it — no guessing

💡 Think of this as uploading your brain into the chatbot — but without the headache.

2. AI Chat Widget for Website

Add a simple chat widget to your website (like the one on banks or e-commerce sites):

  • Installs in seconds with a copy-paste code

  • Works on desktop and mobile

  • Can greet users, offer help, or collect leads

🎨 Fully customized to match your logo, colors, and tone.

3. WhatsApp Chatbot (Optional)

Let your customers talk to your chatbot on WhatsApp too:

  • Answer FAQs

  • Send product/service links

  • Collect lead details

  • Forward important queries to your phone

4. Easy Dashboard (No Tech Needed)

We give you a simple dashboard (or send reports) where you can:

  • See conversations and leads collected

  • Request content updates

  • Add FAQs or service details

  • Track usage (on paid plans)

5. Built-In Lead Capture

Every time someone shares their contact details in chat, you get:

  • Name, phone, email, and query

  • Auto-forwarded to your WhatsApp/email

  • No leads lost — even outside working hours

6. Prompting Engine (How It Thinks)

We carefully craft AI prompts in the background to:

  • Guide your chatbot to answer like a polite expert

  • Maintain your brand’s tone (formal, friendly, etc.)

  • Avoid giving wrong or generic answers

🧠 This is what makes Moju AI “feel human.”

7. Agent Settings & Customization

We configure settings for your AI agent like:

  • Language (English, Hindi, Punjabi, etc.)

  • Response tone (professional, friendly, casual)

  • Welcome message and fallback messages

  • What data to prioritize while answering

8. Multilingual Support

Moju AI can talk to your customers in multiple Indian or global languages.

  • No need to translate everything — we’ll help configure it

  • Auto-detects language in many cases

9. Continuous Learning & Monthly Updates

As your business grows, your chatbot does too.

  • We update it monthly with new services or FAQs

  • Improve its answers with real chat data

  • You request — we update. That’s it.

10. Safe, Secure, and Private

We ensure your data is:

  • Stored securely

  • Not shared or exposed to public AI systems

  • Only used to train your assistant

🔒 Peace of mind, built in.